Naslovna slika - privzeta


Strict privacy policy

Because we respect your privacy, we strive to provide the highest level of protection for your personal information. When providing our services through this website, we are committed to acting in accordance with the laws and regulations that define the protection of personal data, in particular in accordance with the applicable Personal Data Protection Act, the Electronic Communications Act and the General Data Protection Regulation of the EU.

The purpose of this Privacy Policy is to let you know how we handle your personal data, how it will be used and what your rights are in relation to the information we keep about you and how to enforce them.

Who we are

The manager of your personal information is Avtobusna postaja Ljubljana d. d., Trg OF 4, 1000 Ljubljana, Slovenia (hereinafter: AP Ljubljana).

AP Ljubljana's website is

What kind of personal information do we collect

To successfully process online purchases, we collect e-mail address from each customer before checkout.

Ticket price certificate order form contains a field, where a customer may enter their name and surname and a field where they may enter their phone number (not required).

Embedded content from other websites

Pages on this site may include embedded content (videos, maps etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Data use

Private data may be used for:

  • to fulfil our obligations arising from any commitments or contracts entered into between you and us and to provide you with information, services or goods that you have requested from us and any changes in this regard;
  • to fulfill our legal obligations related to the execution of activities;
  • to protect our legitimate interests and due to legal proceedings or as long as these are possible, provided that your interests and fundamental rights do not prevail over them.

Who has access to your data

All data collected on the basis of the above-mentioned legal basis will be used in accordance with the purpose for which they were collected and will not be transmitted to third parties without your consent.

Within the jurisdiction your personal information is disclosed to the following data users:

  • server and website administrator,
  • employees at ticket offices,
  • employees at INFO center,
  • IT providers related to servicing, development, and upkeep of company software.

How we protect your data

AP Ljubljana will protect the acquired data in accordance with the applicable legislation on the protection of personal data and in accordance with its internal acts. We will provide adequate organizational and technical protection. In any case, AP Ljubljana will not transmit or disclose tour data to third parties. AP Ljubljana implements appropriate technical and organizational measures for the protection of personal data.

What are your rights

By written request, sent to: Avtobusna postaja Ljubljana d. d., Trg OF 4, 1000 Ljubljana, with the appendix "GDPR" or by e-mail, an individual may request access, supplement, correction, blocking, limitation of processing or deletion of personal data, objects to the processing of data processed in connection with it and requires the transmission of data.

An individual has the right to file a complaint with the Information Commissioner of the Republic of Slovenia if he considers that his personal data is stored or otherwise processed in violation of the applicable regulations governing the protection of personal data.

Other documents governing the protection of personal data at AP Ljubljana:

  • General Terms and conditions.