Naslovna slika - privzeta

FREQUENTLY ASKED QUESTIONS

Why did you introduce a premium-rate telephone number for providing information?

Ljubljana bus station alone is not the source of the information we provide to our customers, we provide these information as added value. The information is collected from numerous coach operators, entered into our database, simplified and kept up to date so that travellers can get the right information faster and easier.

Why do online tickets for domestic transport not enable travel for a specific departure?

An online ticket provides the same service as a ticket purchased at the ticket offices at Ljubljana bus station.

When purchasing tickets for international travel, Ljubljana bus station records capacity in own system and enables travel for a specific departure.

When purchasing tickets for domestic travel, Ljubljana bus station acts as a sales point in the IJPP system (integrated public passenger transport) which does not track capacity and therefore cannot enable travel for a specific departure. Instead, it enables passengers to choose any departure on the given route on the given date.

Where can I read about bus passenger rights?

Bus and coach passenger rights (europa.eu).