Why did you introduce a premium-rate telephone number for providing information?
Ljubljana Bus station alone is not the source of the information we provide to our customers, we provide these information as added value. The information is collected from numerous coach operators, entered into our database, simplified and kept up to date so that travellers can get the right information faster and easier.

I missed the bus. Am I eligible for a refund for the amount I bought the ticket for?
Unfortunately you are not eligible for a refund if you have missed the bus departure.

Can I return or exchange a valid ticket for another and until when can I do so?
You can return or exchange a valid ticket:

Customers are eligible for a 90 % refund for timely returned tickets, the bus station service fee and reservation fee are non-refundable.

Bus tickets can not be exchanged for any other services obtainable at Ljubljana bus station ticket offices.

Why do I need to print my online tickets?
Because the bus companies can't accept your online ticket as they have no means of verifying it.

Where can I read about bus passenger rights?
Bus and coach passenger rights (
Opening hours
Ticket offices
MON - FRI: 5 AM - 10:30 PM
SAT: 5 AM - 10 PM
SUN and holidays: 5:30 AM - 10:30 PM
1991 - INFO center
MON - FRI: 7 AM - 8 PM
SAT, SUN and holidays: 8 AM - 4 PM
Traffic office
MON - SAT: 5 AM - 11 PM
SUN and holidays: 5:30 AM - 11 PM
Our location
Trg Osvobodilne fronte 4
1000 Ljubljana
About us
We are an active member of Association of Paneuropean Coach Terminals.
Association of Paneuropean Coach Terminals
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